How do I send my device back to you?

You can choose from either Royal Mail or Collect+.

When placing your order you have the option to request a return pack, simply pack your mobile phone/device in the packaging provided and post it back to us.

If you do not require a return pack simply attach the label from your order form and post your device back to us. 

If you wish to use Royal Mail and are sending mobile phones/devices worth over £50 we recommend you use Royal Mail Special Delivery which offers £500 compensation in the event of damage or non-delivery. This means that you can track it, your mobile phone/device is insured and it gives you a bit more peace of mind. 

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  • 09-Jun-2015
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